Privacy Policy

1. Introduction

AC Repair Expert, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AC repair services, website, or contact us.

2. Information We Collect

We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, and payment details when you book a service.
Service Information: Details of your AC unit, service history, and repair requirements. Technical Data: IP addresses, browser type, and device information when you visit our website. Communication Records: Emails, chats, or phone call logs for customer support and service improvement.

3. How We Use Your Information

We use the collected data for:
* Providing and scheduling AC repair services.
* Processing payments and invoices.
* Improving our customer support and service quality.
* Sending service updates, offers, and promotions (with your consent).
* Ensuring compliance with legal and regulatory obligations.

4. Information Sharing

We do not sell or rent your personal information. However, we may share your data with:
* Authorized Technicians & Service Providers: To fulfill your repair or maintenance requests.
* Payment Processors: For secure transactions.
* Legal Authorities: If required by law or for fraud prevention.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings if you prefer.

7. Your Rights & Choices

You have the right to:
* Access, update, or delete your personal information.
* Opt out of marketing communications at any time.
* Request details on how we process your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
📞 Phone: 9220567859